Shipping policy

Delivery is possible in the following countries: France (Metropolis, Corsica), Dom-Tom, Belgium, Austria, Spain, Portugal, Italy, Switzerland, Luxembourg, Netherlands, Germany, United States, in many countries of South America, Canada, Asia, Africa and Oceania.

If you wish to have an uncontped destination delivered, send us an email to We will calculate the shipping costs on a case -by -case basis.

After their validation, orders are generally shipped in time specified under each product (excluded from the store).

Our deliveries are provided by:

La Poste in Colissimo with or without signature, at home, within 48 hours from the date of receipt of confirmation of the sending email, private parcel, relay point, Mondial Relay.

In the event of a delay in delivery of more than 3 days, we advise you to contact the carrier to ensure that your package is not pending, then if necessary, to report this delay by email, on Claire@zakkids. Fr.

Insofar as the carrier attests to have delivered a package, no refund and no re-freery will be assured. The certificate of the carrier is proof between the parties and it will be up to the person who ordered to place a new order.